Author Archive

Ive been a fan of watching reality based tv shows and competitions.  Its one of my guilty pleasures on my day to day life.  Three reality shows has wrapped up its season , and I did followed these shows religiously all throughout the season, though i miss some of the episodes, nonetheless i could safely say, i am an avid follower.

First to end its season this year is The Amazing race season 14.  From the very beginning, i always am rooting on the mother and son tandem of Margie and Luke, and fortunately they made it till the final three.  However, deserving winners brother-sister team up of Tammy and Victor made in the end.

Second to take its curtain down is the finale of Survivor Tocatins : The Brazilian Highlands, my favorite TJ emerged victorious, this guy shows toughness and discipline all throughout the game. And the best thing he did in the show is when he choose Stephen to be with him in the finale over Erinn.  If you look closely at it those of you who are following the show, it would seem to be easier for JT to win the million if he choose Erinn but he sticked to his closest ally in the end, but if its stephen who won the immunity, he will choose Erinn instead, a different view of the million, putting in the garbage bin his bromantic partnership with JT.  Erinn tried to keep her place in the final two by trying to break JT’s trust to Stephen when the latter informed her that he would choose her over JT but it didnt matter to JT as the real warrior has a heart of his own.  Congratulations James “JT” Thomas Jr.

And finally, earlier, the season 8 of the famed American Idol crowned its newest singing sensation Kris Allen.  All throughout the season, Kris slowly but surely rises to fame, but Adam Lambert showed much stronger force with his originality and vocal prowess.  In the end, its America that has the final say.

Comments No Comments »

I went home to bohol last May 1 to 4 to celebrate the fiesta in honor of our patron Sr. Sta Cruz, thanks to my beloved tl who managed to make a way to make my SIL possible, and of course to the two agents who gave their SIL to me RJ and joy.

One of the highlights in a barrio fiesta is the disco! I remember the days when fiesta came, we werelooking forward when the sun sets in and the disco lights started to dance and the music dominates the airwaves, we were on our best get up possible and ready to conquer not the bar but the tennis court fenced with a bamboo all around.  With the not so cold san mig beer and some peanuts , we enjoyed the groove, the people, and the night in general under the lonely moon above.

Of course on my last homecoming, disco was there, not once but twice! *wink* , on the first night, that was the night before the fiesta. Me and my cousin, haha she doesnt want her name to be put in her, we went there, and join some folks in a table occupied by the kin of my big brother’s wife. Well, we were just there looking around, checking on every person that entered the place , criticize their outfits, their moves and everything we could talk of just to pass the night and we noticed how cheap , oh uh sorry for the word, to be on the center to dance with the crowd, so we decided to just be contented with drinking our beers and enjoying the music and the conversation we had with our cousins, good looking they claimed, haha , jojo and patrick.  well,  we never saw anybody to match our genes , lol. We went home at around 2 am when our bodies were cringing to go to bed, never did our body groove to the music nor our feet made a single dance step. but somehow it was worth the visit on the place we once enjoyed in our yesteryears.

then came the fiesta night. we went to our cousin’s house and there we had a drinking session and off we went to another disco fever , this time around near the school where i spent my elementary years. This time around, we dance! yes I did dance haha. together with my cousin jojo, patrick, audrey, geraldine and my classmate charles. Well there was a hotchick but it seemed that she is exclusive to another hotchick which charles failed to have a dance with no matter the effort to convince her.

The overflowing beer is courtesy of my cousin patrick, well fyi, he is from norway and he joined the audition for pbb and was shortlisted as finalist in bohol, hopefully he will make it to big bro’s house.  Going back to the beer, well my full tummy didnt quite hold all the fluid intake and made me vomit wherever possible. hows that! lol.

anyway, i enjoyed the night. we all enjoyed the night. A reminscent of the years i spent in bohol, cheap it may sound, but who the hell cares… we enjoyed, and the bonding we had with my cousins is a rare instance since we are separated miles apart… but  Marian Debra Jamorol didnt dance…ooops, i mentioned her name…sorry!

Comments No Comments »

There would always be a time in our life that we have to face a dilemma. Something that we have foolishly done that couldnt be rectifed , and all we see is ourselves in the midst of trouble. Worst thing is that, we could not do anything but wait for what would be the outcome of the action we have done. There might be no bad intention on what we did, but the end really does not justify the means.

Yesterday, i have done something out of lapse of judgment or whatever the reason behind such idiotic action i did. And now i am facing a big trouble. In fact i learned about the mess that i made up created a big stir within my shift. Imagine taking calls at the same time, imagining how and why i was such a fool to make that mistake and how would i be able to get out of the chaos i indulge myself with. I thought of the possibilities of my action, and the worst possibility made me shiver in fear that my mind traveled to a different world while someone on the other end expressing his frustration and asking for some remedy. Thank God i came back to my senses before my customer started to become irate and i was able to help him with his concern.

The big problem now is i am not the only one affected with such crazy move. It would be alright if i could bear all the sanctions and punishment that this thing may lead to, i am worried much about the effect of this to someone whom i have a high respect. His such an innocent player in this foolish game that i started to play, and he should not suffer whatsoever. It would be more painful for me if someone else will be lashed for something that i did.

I hope that whatever be the outcome is, nobody will be affected on this. Not the one that has not shared the insanity of my action. Although i still wish that everything gonna turn out fine, slim chances it may seem, i am not losing hope, but if worst comes to worst, i should take all the consequences of this dilemma. Nobody should bear the burden of what i have done.

I am sorry, if i could turn back time, i wouldn’t have done it. It wasn’t my intention to put you in the situation where I should be responsible of. I know my apology would not change anything, but i am just hoping that you will know that it was an honest mistake.

Im so sorry.

Comments No Comments »

Well everything in the media are counting down, countdown to the new year, countdown of the hottest stories of the year, and everything to count about. so lemme join the bandwagon and lemme do a countdown myself.

Countdown of what happened to me this year… the good and not so good stuffs… in any order…

10. Jak

and of course the blossoming friendship my kababayan jak… my bromantic partner… brotherly romance it is!

9. The eyeballs

couple of eyeballs i had here in cebu… and couple of sexual encounters that is…hahaha… two of them from the very same company where i am… huh!!! small world it is… and also the acquaintances that made my elite circle of friends here in cebu,., abby, grace, jerome, rich

8. The stuffs

Hmmm , just to make my stay in cebu i bought some stuffs for me to enjoy, ive got my tv, my dvd, my digital cam , and all the clothes i am wearing to make myself presentable… enjoying the fruits of my labor…huh…

7. Team Crow 2

The reshuffle of teams brought me to team crow, it was hard at first but then i learned to adopt with the team, and love each and everyone… oh.uh not zette!!! haha

6. Team osprey

One of the things you get to enjoy with being in a call center are the perks that comes with the job, and with the perks, a friendship and bonding is bound to make timeless memories… thank you team osprey… my very first team!!!

5. The separation

Yes, we separated ways with chino.  I have grown weary of seeing him everyday and what has he become, and the separation in the end brought new twist and tested the friendship that we got.

4. The transfer of domicile

Well, living in cebu was quite hard at first. for the first month i had to live with my cousin’s dormitory in lahug, not minding the stares of the caretaker who apparently was trying to scare me and let me go away, and then i was able to transfer to a boarding house in UCMA where the owner is in love with money … tsk tsk… finally im rested in a new boarding house in gorordo… living alone enjoying what ive got.

3. The Jelson brouhahaha

Oh well, i look up to him before , a guy with so much to give, so much to be proud of, but i was wrong.. very wrong… too bad… looks indeed can be deceiving.

2. Baby Chino coming to cebu

Trying to help a friend to come out from his shell to prove to the world his worth.  INdeed i was successful in making him one of the best agents around, though not with the same company i am in, im still proud of his achievement. He may not recognize my contribution with his achievement simply because it still his effort that brought him to where he is right now, im still happy ive done my part.

1. Thank you for calling Vonage

Yes the biggest thing that happened to me in 2008 is when i was able to join etelecare.  It started with a call on january 9 and was highlighted with the contract signing.

Comments No Comments »

Just after i woke up , i received a message from K-O-N-I haha. popularly known as Aiman!

Jr, naka bhouse? … 1:35 pm from Aiman

I told him i just woke up and might be going to church at 4oclock. he told me he might be coming , he will be with his mother in ayala and will drop by at my boarding house.

There you go, i heard the 4:00pm mass and then i went to ayala to shop a little. haha. well obviously “bench” is where i headed to. after buying a pair of pants, a bag and some bench body undies, had to drop by at the department store to buy some clothes.  There was a little show there, live mannequins! watching in awe for those models beauty, i got a message from aiman again.

jr, nsks bhaus? hehe padung ko dha?

i told him im not in my boarding house, then i continued watching the models when someone tapped my back.  Aiman he is!! couple of chit chats and then we were separated as we tried to buy some stuffs.  After which we headed to my bhouse.

Just before we reach the boarding house, aiman ask for a drinking spree which i gladly accepted, afterall its been a long time since my body tasted beer.  We put our stuffs unto my room then proceeded at the nearby convenience store for the drink.

We did had a great conversation about anything, oh, most of it was about our team! and then after two bottles, someone from his previous team joined in which later on went home ahead of us.  And then another one came in, Ian, working as a chef in waterfront hotel, aiman’s fraternity brod.

Ian got the height and oh well a lovely face nonetheless.  Seem harmless in anyway and friendly at that. we jive in easily as the beer-filled glass did a round robin in our lips. Then 2 more came in which made the night a bit more livelier. Well it seem that the night endles, however at around 1:30am we were tired and exhausted and decided to call it a night.

The three of us went to my room to end the night. Poor Ian, he must been dizzy that time as he laid down seconds after we hit the room.  Aiman on the other hand was very much alive and kickin’ very typical of him. haha. still looking great with the black shirt he wore. no thanks to the tummy lolz.

Twas a great night indeed!

Comments No Comments »

BROmance - brotherly romance - a man to man relationship - not sexually of course.  In this modern times, gone were the days when men are afraid to be closely related by their peers to the point that the closeness will eventually become a subject of suspicions since nowadays, guys are open enough to show their compassion and feelings for their friends… thats what you call Brotherly romance or simply called bromance.

you’re bromantic partner maybe a childhood friend or it can be a new friend or an acquaintance, usually having the same interest as you have. enjoying each others company , talking endless topics about girls, new gadgets, politics, and everything under the sun.

As for me, im not bromantically involved in someone here. Have some couple of acquaintances , latest being someone i met from the same company i work with but different department, we had a common interest in bench body stuffs, things is yet to be seen. Well it would be good to have someone you can call bromantic partner, but i think its not necessary to have one. as long as you have a couple of friends to hang.out with, that would be alright.

Comments No Comments »

“If its any consolation, this team was [is] the best team that i have the chance to be part of”
—Edgar Allan Niere: TOIC team Osprey

People coming from different places , each of different unique character of their own, shared the same passion, under the guidance of a great person, we eventually formed a solid group , a camaraderie tested by times and now is going into oblivion.

Here i am again sharing to you all as my heart bleeds for the team that i learned to loved. the teammates that i learned to enjoy the company. and the company that i will always treasure.

Sheryl Rose
I call her pokpok. hmmm literally and figuratively. haha kidding. this girl can bagged ms friendship award with no protest. surely she is a friend to evryone and sometimes she go overboard with her closeness to people that she would got an impression of being a playgirl - hence - my monicker for her: pokpok. But i would not deny that she is very nice girl to be with. no apprehensions and she will go with you thru ups and downs. very caring and could cheer you up everytime when life seems playing a cruel game on you. Thanks pok for everything youve done to me.
thats pokpok, caring, lovely, friendly

Karl Dedene
Very sweet girl possesing such perky voice and attitude. She would never feel exhausted all throughout the shift, at least thats my impression because she seem not be tired to be perky complete with a smile during the entirety of all her calls. but mind you, when she got something to rant about, she will do it in a manner like everyone would need to comment and discuss it till the wee hours. huh!!! super dedene she is!!! good luck future mom. i am sure you will become such a sweet mom to your future angel.
super dedene - perky - sweet - mom to be

Luigino Marcelo
Undeniably he learned fast considering his background with the business world, he quickly learned the trick of the trade in the call center industry, a talent that catapulted him to become the number 1 agent on the floor for the month of august. Although we rarely see him taking calls as he seem to be often absent more than being present, he still added a piece to make up the entire team osprey.
thats lui - businesman - fast learner - number 1

Jacquelyn
She indeed is worth a second look. Whats with her sexy body that would make you believe she hasnt bear a child yet, she maintains a figure so hot that would be an envy to every woman and a fantasy for each testosterone loving specie called men. Jacq-jacq sported a very complex mix personality. With her gift of gab and funny antics - she surely can bring you to cloud 9. Behind the laughs is a woman of pure heart that would melt dearly for a beloved friend. very emotional she is that she shed tears during our last GA.
thats marimar - funny - loving - emotional

Dona
This girl seems to be aloof and have distanced herself a bit from the team. I really could not figure out why. On the production floor, she had that mix persona of sweet yet strong enough to intimidate you, but she surely is a fine young woman. When she joined the last GA, she did shown to us that she can well mix with the group and enjoy our company
thats dona - mysterious - sweet - determined

Sharon
Shao shao as what our team lead christened her. Very talented and she really shown effort to assemble the group and to have fun. She aint just for fun because she excell both in work and with the extra activities at the workplace. VCS Idol anyone?
thats shao shao - talented - friendly - high-achiever!

Tyn-tyn
i wonder why our team lead is fond of giving a new name. anyways, tyn tyn used to be a close friend of mine but things changed that drifted us apart. We went on different directions quietly without prejudicing the harmony of the whole. After that she soar up and became one of team osprey’s best agent. huh! come to think of it, i maybe the jinx in her life. hahaha
thats tyn tyn - achiever - friend - best

Lyra
super hot momma she is! with touch of class and glamour, she can carry sexy outfit on the floor. She can give justice to every statement shirt we wears and looks hot. But she aint just a hot woman because she is also doing great with her craft.
thats lyar - sexy - hot - classy

Anna Marie
Bote is her family name. and as usual our team lead christened her with a new name and now she is officially called boat! Very weak and fragile by stature but determination is great that she can move mountains so to speak.
thats boat - silent - weak - determined

Ma. Asvi
I am not very close to this girl but i saw her a soft-spoken woman who just go with the flow and would not have any protest on whatever the group has come up with. basically a cool girl to hang.up with.
thats ass-V, cool - cool - cool

Marissa
Very tough lady. determined and a strong woman. She maybe tough but she also has a soft side in her when it comes to friends and loveones. When she walks into the floor you would surely notice her especially if she deliver her infamous line “IN YOUR FACE SIR” a phrase that she only can deliver with much conviction and justice! POBRE MARALITA DUKHA WALANG PERA ! who else can say these words with great fluency and right timing other than her.
thats marsian strong - tough - determined

Reigee
I dont know her that much but i know this woman has a good heart and a nice girl to reckon with
thats mommy gee - nice - kindhearted - mommy!

Marie Victoria
I despise her at times maybe because of her indifference or it maybe about me that doesnt fathom that dept of her personality, but she is very helpful to the entire team. Unselfish of her product knowledge, eager to learn and happy for others improvement. She walks the floor with authority and sophisticated glamour!
thats victoria - sophisticated - unselfish - knowledgeable

Mary Jane
She is a girl who is always smiling and has cool temperament. She is unselfish with her product knowledge and willing to support the entire group. Very great person to be with though she wont drink nor smoke she can tolerate the group and be with us till we call it a night. beat that!
thats MJ, supportive - kind - cool-tempered

Jean
Mommy cat is indeed gods gift to team osprey - she organized our outing - she lead us - she makes us laugh and everything in between. such a jolly person that you would not forget and would always have a special place in my heart.
thats mommy cat - leader - organizer - friend

Edgar Allan
And of course to my team lead. A very supportive, knowledgeable, cool and determined team leader. He handled the team of different personalities and able to make us bond and made the team an envy to the others.
thats niere - motivator - cool - best TL/SME

And we are now in a threshold of another horizon. A new place to conquer, yet our heart will always belong to Osprey the original - another batch of agent may compose the team , it cant be denied that they will always be a second best for there is only one best team in our hearts and its the team that we once belong.

Thank you team osprey for the colorful months we shared. for the experiences, for the laughters and tears. I could not make it without you all. EAch of you give significance into my first 6 months of my career as an agent. I will always treasure you all and you will always be a part of my life. thank you very much. This is not really goodbye but until then.

Comments No Comments »

1. dahil halos di na kayo nagkikita ng nanay at tatay mo, ang tawag na nila sayo ay "boarder" at sinisingil ka na nila sa upa mo.

2. pag sasagot ka ng telepono, lagi na lang may opening spiel…example:*toot* …. thank you for calling (the company) this is (your name) how may i help you?

3. eksperto ka na sa power nap, yung mga 15mins break nyo, itinutulog mo na lang para fresh pagkacalls uli, mya na yung 1 hour nap.

4. di mo na alam bumiyahe pag may araw, nalilito ka bakit andaming tao,at bakit di na dumadaan ang dyip dun sa mga kalsada na 1 way.

5. marami ka nang naiipong jacket… nakakahiya naman kung pare-pareho jacket mo araw-araw at super ginaw naman pag wala.

6. sanay kang maglakad-lakad ng nakamedyas.

7. ang tawag mo sa mga friends mo…dude, bro, coach,tl, sup.

8. di na dugo ang dumadaloy sayo… kape!

9. finefake mo na wag maging "slang" pag nagbabayad ka sa tindahan o kaya sa jeep para wag akalain na pasosyal ka… masama pa, mas panget pakinggan. 

10. tadaaaaa! nagsasalita ka sa pagtulog mo, pati calls mo napapanaginipan mo.

11. pumuputi ka na dahil di ka na naaarawan.

12. sanay ka nang matulog kahit maingay sa loob at labas ng bahay nyo.

13. kinalimutan ka na ng mga kaibigan mo dahil existing ka lang pag tulog na sila.

14. sanay ka na sa mga prank callers at mga death treats na nakasulat lang… *sa dami ba naman ng ma-encounter mong ganito gabi-gabi sa trabaho eh**

15. di ka na sanay sa traffic. papasok at pauwi sa trabaho walang traffic.

16. di na tama ang oras ng pagkain mo. breakfast mo ay hapunan na. lunch mo sa madaling araw. dinner mo pag uwi mo sa umaga.

17. lahat ng kasabay mo sa jeep pag papasok ka, pagod na. ikaw lang ang bagong ligo at bagong gel. (haha.. righteous)

18. maski sa bahay, mabilis kang kumain.

19. hindi ka na kilala ng aso nyo

20. ayaw mo na mag-jeep. kailangan taxi or kaya aircon na bus.

21. wala ka nang alam na balita.

22. nahihiya kang magpunta sa mga reunion lalo na’t alam mong successful lahat ng ka-batch mo.

23. sasabihin mo field ng trabaho mo IT, di call center.

24. nasusuka ka na pag nakita mo ang pc sa bahay nyo..

25. sasabihin mong tech support engineer ka, pero rep ka lang..

26. pag payday… olats lahat sweldo ng mga kaklase mong board passer. (8k per month lang sila) isang kinsenas mo na yun..:P

27. pag day off mo na lang ikaw nakakapaanood ng noon time show!

28. hindi mo na kilala ang mga bagong artista.

29. hindi mo na alam itsura ng mall…

30. di ka na maebs sa bahay, sanay ka na sa cr ng 6th floor or ibang floor.

31. madalas kulang gamit mo sa bahay dahil nasa locker

32. ayaw mo nang pumasok sa internet cafe!

33. alam mo kung sino si Avaya

34. sanay ka nang pumasok ng bagong gising… kakabangon lang galing sleeping lounge.

35. maglo-lock ka ng pc kahit sa bahay na. pag pindot mo ng CTRL + ALT+ DEL iba ang lalabas.

36. sanay ka ng kumain sa harap ng pc mo kahit nsa bahay.

37. papasok ka sa ofc na nka-jeans, tshirt and cap astig!)

38. mas malaki sweldo mo sa mga ka-batch mo, nagkakanda-kuba na sila sa trabaho nila

39. puro ka-age mo mga ka-opisina mo, walang old maids and DOMs!!

40. mabilis ka ng mag pabili ng corn bits at chicharon sa ermats mo…

41. nakapanood ka na ng rally sa Ayala

42. pag nakakarinig ka ng Kaching!!! akala mo may mail ka na dumating. hehe

43. nakita mo na lahat ng klase ng vendo machine

44. dito sa opisina mo nararanasan na napakabagal ng oras!

45. lahat na ng rason para umabsent nagawa mo na

46. sanay ka na makarinig ng napakalakas na pag singa ng sipon.

47. marami ka ng naipon na microwavable container

48. marami kang ketchup packs galing mcdo at jollibee

49. pag nagkukwento ka sa mga barkada jargon lahat. di nila maintindihan ang ibig sabihin ng ticket.. 

50. hindi ka na sanay umakyat ng hagdan

51. pag gumagamit ka ng cr,, di ka na nagpa-flush.. kc akala mo kusa na lulubog ebs mo.

52. sawa ka na internet kasi sa trabaho panay ang browsing..

53. during office hours, hindi ka lalabas ng building ng walang dalang relo. baka ma-over break.

54. akala mo may sarili kang locker sa bahay nyo.

55. marunong ka na makipagsagutan at makipagbarahan ng english

56. sanay ka ng magyosi o umidlip pag alas dos at alas kwatro ng umaga

57. dito ka na makakakita ng gf, bf, or asawa. wala ka ng time maghanap sa labas.

58. pag may problema ka sa pc mo, una mong ginagawa ay clear cache at cookies.

59. nanghihingi ka pa ng baon sa nanay mo kahit mas malaki sweldo mo sa kanya..

60. nang ho-hoard ka na din ng tissue sa bahay

61. kala mo libre ang kape sa select…

62. libre parking mo sa building, klasmeyts mo nagbabayad araw-araw ng parking.

63. pag nag cr ka…sanay ka na sa gripo na automatic at toilet bowl…

64. nakaipon ka na ng mouse ball sa bahay

65. nagulat ka ng masabi mo ang opening spiel mo habang nagbabayad sa jeep

66. naka id ka pa kahit nasa jeep

67. kaya mong tiisin na hindi palitan ang damit mo ng 16 hours

68. pagtinanong ng mga ka tropa mo kung ano ang sinusupport mo… sabihin mo msn.com (hahahaha!) kasi pag sinabi mong passport, hindi nila alam yun.

69. mas sanay ka na mag Ctrl+C & Ctrl+V at nahihiya ka na ngayon mo lang nalaman yun.

70. madalas mo harangin ang mga calls

71. Nasanay ka nang may katabing TL na hindi umuuwi. pagpasok mo nandun na. pag-uwi mo nandun pa rin.

72. kahit may malaki kayong speaker sa bahay gusto mo pa din naka-earphones! 

73. gusto mo nang lumipat sa makati

74. nung pinasok ng akyat bahay ang bahay nyo, nagsisigaw ka ng HACKER!!! HACKER!!!

75. minumura mo pag nakatalikod kahit sinong amerikano na makita mo. *yan ung kausap ko kanina!!!**

76. pag tinatamad ka tumanggap ng tawag, matapang ka na at alam mo na ang gagawin

77. puro kalyo na ang wrist at daliri mo.

78. sanay ka nang makipag-usap sa telepono sa bahay kahit malakas ang TV. sa office parang limang TV ang nakatapat sayo habang may kausap.

79. pumasok ka na ng puyat, lasing at gutom

80. may picture ka ng nakasuot ng headset

81. sanay ka nang matulog ng dilat ang mata. hindi pwede pahuli.

82. lahat ng style ng pagtulog maiisip mo. 

83. lahat ng kaibigan mo may christmas vacation ikaw wala (hahaha.. goodluck!)

84. mas gusto mo na mag warm transfer sa ibang department para makatulog ka habang naka-mute at nakikinig sa usapan nila

85. yung ex mo may kasama ng iba

86. lahat ng holiday pumapasok ka kasi double pay malaki ang bayad. (critical holiday! sa pa!)

87. d2 ka na sa opisina nakakabili lahat ng gamit mo: kwintas, sabon, shampoo, tocino, longganisa, hikaw, magazine, aso, libro, tshirt, prepaid card, eload, dvd, vcd, yema, corn bits…

88. d2 ka na nasanay kumain ng pagkain na luto sa microwave

89. palaging matabang ang kape sa office

90. imposibleng hindi ka pa nakatanggap ng memo

91. gusto mo na din bumili ng water dispenser kasi pitsel lang ang nasa bahay nyo.

92. nakakausap ka na ng pilipino sa ibang bansa

93. dami mo na naiipon na stirrer (red) galing starbucks kakabili ng kape.

94. nasanay ka nang mgpadeliver ng pagkain.

95. nakakita ka ng artista na nagbebenta ng pagkain sa pantry.

96. dito ka lang makakakita ng pinagsama-samang tinda na: medyas, vitamins, christmas lights, cologne. yosi, siomai at lahat ng klase ng pagkain, relos, kalendaryo, stuff toys, make up, kikay kit, deodorant, kwintas, sasakyan, camera, video, audio, foot spa , milk spa, bags wallet, sinturon, mamon, hamon…

97. d2 ka na expose sa tapa king, zuppa, yellow cab, jugnos, bermuda hotel’s pancit canton, wendy’s. north park, starbucks

98. di mo maenjoy christmas party kasi kaylangan mo bumalik sa office dahil may pasok ka pa.

99. ice tea ka lang, mga kasama mo.. beer!!!

100. may bago kang damit kada sweldo dahil takot ka makarinig nanaman na paulit-ulit ang suot mo.

101. Lahat ng kaibigan mo kinakahiya at minamaliit nila ang ginagawa mo… Pero pag dating sa araw ng sweldo nagpapalibre sau.. (hahaha.. oo nga noh?)

DISCLAIMER: this is a reprint. anything stated on the list may not be true

Comments No Comments »

Another angel graced our clan. Unexpected it maybe at first but it always be a welcome addition.  No regrets now that baby Arianna Danika is here.  Just like when sugar came into this world, there were angst and pains associated with her coming, but it was erased as she first saw the light of this world.  True enough baby Aya give us a repeat of what sugar had done into our lives.  Happy moments are always here when an angel is coming. 

Dsc01147

When I saw the picture above, i was at my workstation and cant help but have a teary eyes. The matriarch of the clan in her second nonagenarian year, able to witness the coming of her 5th great grandchild. A perfect picture that is bound to become a classic in the years to come. 

And so we continued to add a number to the list.

1. Allan Banac Salipong

2. Almie Jane Salipong-Carriedo

3. Gladys Joy Rebuta-Solera

4. Junn Rey Banac Salipong

5. Diadem Rose Jamorol-Fortunato

6. Marian Debra Banac Jamorol

****

7. Noremelle Banac Salipong

8. Alexander Salipong Carriedo

9. Angelique Salipong Carriedo

10. Psalm Ivanna Rebuta Solera

11. Arianna Danika Jamorol Fortunato

Welcome to the list baby Aya…  you really deserved to be part of it.  A clan of geniuses and the beautiful.  beat that!

Comments No Comments »

CSAT - customer satisfaction is our main goal.  At the start i had trouble difficulty in maintaining a high percentage of survey returns with extremely satisfied customers.  Nowadays, ive managed to tickle their senses for their complete satisfaction - hence, the survey comments.  I belong to the top in the stack ranking, in the entire program hehe, well, thanks to the BQM 2 uptraining.  heres a rundown of the CSAt survey comments for me…

The gentleman did not fiddle and fool around….he got straight to the point and knew what he was talking about. I like that - I am so sick of people always trying to sell me something when I call for help!!!!!! And your rep didn’t do that. Thank you. - molly heffner

REACTION: well i just forgot to do an upsell with you..hahah… anyway it worked to my advantage… tsk tsk…

***

Junn Re was extremely curtious, knowledgeable and his intent was to resolve the issue. Not judge me for not knowing my phone number. Amy Jo Ellis
REACTION:  murdering my name huh!!! with a "y" please. thanks anyway. I did judge you but im decent enough to keep my mouth shut. hehe.
***
JunnRey was very professional and actually solved the problem unlike prior where it was placed on me to resolve. I lost over $150 in the past year and a half while this issue was unresolved. Of course now, I am staying on the unlimited plan since my use just recently increased but I still should receive at minimum a credit for all this time that I was supposed to be on the Basic Plan. JunnRey did not have the authority to credit me any funds nor did any of the prior reps I had spoken to on this matter. Unfortunately, when I tell others of the service I have to tell them of the problems encountered and was never credited. I would prefer to say it was taken care of satisfactorily - john a lanzi
REACTION:  This one is quite surprising.  I thought he would give me a dissatisfaction rating because unfortunately i vaguely resolved the issue he got.  Thankfully, this client is smart enough that i aint authorized to give the credit in as much as $150. but i could manage to give him some credits if he did asked, unfortunately for him, he didnt even give me a hints, or was i too insensitive to notice about it. hahaha. Im trained to defy credits lolz.
***
The Gentleman was very professional, yet friendly and prompt Nice to be able to understand the person on the other line and them understand my needs and take care of them. Sandy Bryant
REACTION:  i really think credits will satisfy customers.  This one is a very clear example.  $49.98 credit anyone? hmmm sandy+49.98=csat return, perfect!!!
***
I came across some snags and I was extremely satisfied and surprised with the level of willingness on the part of the representative to accomodate and help me. I haven’t started using the phone services yet but if the customer service is any representative of how the phone services will be I can’t wait. Thank you for the professionalism you gave me. Patricia Austrie
REACTION:  Its my job to help.  Im glad you were satisfied of my service.
***
Instead of chargining my account for the returned device which was shipped out, Vonage could have checked with me if the device was shipped back to you before debiting my account, and then crediting my account for the same. Vonage could have just checked the tracking number for the UPS label that was provided to me by Vonage, to check on the status of the shipment. The agent was very good in following up, as he had promised. - Raghav Prasad
REACTION:  Another reason of making a follow up to the issue raised by the customer.  It will make them satisfied. PERIOD.
***
I’m not sure where the call center is but there is a lot of background noise that makes it difficult to hear the representative. This experience was better than the last one I had. I knew exactly what I needed to happen both times I called and the first guy kept telling me stuff I already knew. This time I told him exactly what I told the first guy and he just did it. I don’t want to spend any more time on customer support than needed so it’s nice when someone doesn’t treat me like I’m 2 when I call. Jeran Stratford
REACTION:  Well with 200 plus murmuring heads in the floor how would you expect the call center to be quiet., anyway thanks for the csat returns.  we really hate to encounter customer whom we need to treat like they are 2 years old but sometimes we really need to do it. Fortunately i need not to on your case.
***
Intelligent operator. Dedicated to customer satisfaction. - Remy Demarcy
REACTION:  now thats how satisfaction can do.  positive returns!!! more please…haha
***
Very nice and professional service provided by representative. - Ivo Claude Grenacher.
REACTION:  worldclass worldwide… living up to our standard.
***
The Vonage representative was very courteous and efficient. - Cheryl McBride
REACTION:  thank you. its because were not just racing for something…were doing it with a touch of worldwide class service.
***
[It] was a relatively painless process, with a knowledgable representative. I did not get passed around, and was able to ask the question with immediate resolution, and the rep wa confident in the response - scott gee
REACTION: its because were thinking out of the box… were not just outhinking and outdoing ourselves, we realize the commitment to satisfy customers.
***
When I signed up, I was told that I get sign up bonus and after 60 days, I and my friend get 2 months worth of credit. Later on every CSR I talked to gave me different reason not to give credit. I belive that only training the representative get is to avoid giving credit. Junnroy was helpful in understanding the problem and giving some agreeable solution - Pawan Sharma
REACTION:  hmmmm… credits again!!! hahaha…. junnroy it is…. tsk tsk

Comments No Comments »